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At
the completion of any project, we provide
every client with a survey that measures
how well Innovant performed. Dependent
upon client feedback, our team knows
if it achieved 100% client-satisfaction.
This is our overall goal for any IT
project. Over the years our clients
have had to answer these critical questions,
which help us perfect, our ability to
deliver.
- Was
our communication process sufficient
and effective?
- Were
all issues resolved satisfactorily?
- Were
all project changes handled satisfactorily?
- Were
unexpected situations managed appropriately?
- Was
anything not done from the original
project scope?
- Did
our team generate any innovative ideas/approaches?
- Were
our resources sufficiently skilled?
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