We are very thorough in our process. Our process is based on our collective work experience and IT expertise.

      1. Decide:

• Decide on business justification
• Decide on project scope
• Establish project organization
• Review and agree on scope

      2. Define

• Define business requirements
• Evaluate business process and application alternatives
• Develop high-level design and options
• Develop project plan
• Recommend solutions
• Review and agree on requirements and preliminary design

      3. Design

• Evaluate current technical architecture
• Define hardware, software, network, security
• Develop technical infrastructure
• Review and agree on technical architecture

      4. Develop

• Develop detailed requirements
• Develop code and test application components
• Develop help and training material
• Test the application
• Review and agree on application test results/completion
• Develop roll-out plan
• Review and agree on roll-out plan

      5. Deploy

• Deploy application
• Implement application support
• Confirm satisfaction with application
• Agree on project completion

       6. Demand

• On-demand Post implementation support
• On-demand Enhancements
• On-Demand Back office support
• On-Demand Call Center support